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How to book a long-distance medical transportation service for UK citizens and residents?

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How to book a long-distance medical transportation service for UK citizens and residents?

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When going abroad for pleasure or business, UK citizens and residents must ensure that they are properly covered against illnesses and injuries. But what if their condition is so severe that they require treatment in the United Kingdom itself? Likewise, what happens, for example, if a British national is unable to access proper medical treatment in their home country and instead opts to travel across international borders in pursuit of advanced medical care (medical tourism)? In any of these scenarios, they or their insurance company can contact an air ambulance company like Medical Repatriation UK to arrange medical transportation to and from the UK. Our air ambulance network is ready 24 hours a day, 7 days a week to meet your needs.

The key points to remember while booking a long-distance medical transport service

  • Medical Repatriation UK is a leading air ambulance provider that provides a full range of medical flight services.
  • The advantages of working with us are numerous, including a personal case manager, modern and fully equipped air ambulances, and tailor-made pricing. We also transport Coronavirus patients.
  • Our booking process is straightforward: call us, make your reservation, and then wait for your flight.

Who are we?

We are an internationally recognised air ambulance company that offers a fully certified, professional service to all UK citizens and residents who require overseas repatriation. We work closely with our clients to ensure that the patient's medical needs are satisfied at all times.

With decades of experience, we have established ourselves as a top provider of aeromedical transportation services. We have maintained a solid position in the air ambulance market, owing to our operational continuity and excellence both locally in the UK, and worldwide despite the ongoing Coronavirus pandemic.

air ambulance with patient

To ensure that our patients receive the highest quality standards throughout the medical transportation procedure, we have devised smart and all-inclusive services. Indeed, our primary goal has always been to provide complete patient satisfaction, as well as a smooth and reliable bedside-to-bedside service in a variety of situations at reasonable pricing with no hidden fees.

Since day one, we have been available 24 hours a day, every day of the year, to meet your demands and answer any concerns you might have regarding our aeromedical transportation services. Our air ambulance specialists will always be accessible to answer your inquiries and concerns as soon as you contact our dispatch centre.

What sets us apart from as a medical transport service provider- The benefits of choosing us 

Medical Repatriation UK is equipped to provide a wide range of aeromedical transport services to fulfill each and every one of your needs, whether you have a medical condition that prevents you from travelling commercially or are simply unable to schedule a regular trip.

When you choose our aeromedical transportation services, you can rest assured that your safety, health, and comfort are our top priorities. Our medical flight crew, which is made up of various doctors, has years of experience and is well-versed in aviation medicine. Our flying crew consists of licensed and experienced pilots with years of experience in the air.

Among our top aeromedical transport services’ key strengths are modern and fully equipped private air ambulances for Coronavirus patients, medical stretchers on commercial airlines for bedridden passengers, medical escorts to assist on commercial airline travel, or specialised services for neonatal or paediatric medical flights, to name a few.

Continue reading to find out more about the benefits of choosing our aeromedical transportation services. You may also learn more about any of the services listed below:

A personal case manager to assist you

Our experts will advise you on the appropriate mode of medical transportation based on the patient's condition, the medical equipment they may require mid-flight and the distance to be travelled. This might be a medical plane or even a helicopter, depending on the situation and your preferences. They will also keep you updated throughout the process and provide you with continuing support and updates in real time.

Agents fluent in several languages (no language barrier)

We have ground and flight crews speak English, French, and German, among other languages. You can trust that no matter where you are, we will understand and consider your demands since we speak your language. Our multilingual team can also provide translation services, which might be useful if you are stuck in a foreign country and do not speak the local lingo.

Experienced in organising international medical flights

We can proudly say that we have organised medical transportation missions all around the world. Whenever you require medical repatriation or evacuation services, organ transportation services, or, as previously said, paediatric or Coronavirus medical flights, we are always ready to serve you, whether you are on a big continent or a little island.

Available around the clock, 365 days a year

Because medical emergencies can happen at any time, our air ambulances are available every day of the year, including weekends and holidays. And since you might require our medical transportation services to the United Kingdom from anywhere else in the world at any time of day or night, our agents are also available 24 hours a day, 7 days a week.

Tailor-made prices (no hidden or excess fees)

It is difficult to determine the actual cost of chartering an air ambulance without prior discussion. This is because, before giving you an estimate, we look at each mission individually and evaluate your specific demands as well as the requirements of your medical flight. Finally, you will only be charged for the services you need, and you can rest assured that we will do everything possible to keep costs as low as reasonable as possible.

Modern and specialised equipment on-board

Our ambulance planes are completely equipped with advanced and cutting-edge equipment, regardless of your medical condition. Our planes may be converted into intensive care units, complete with child incubators, intubation for patients with severe respiratory distress, and sophisticated isolation technologies for Covid-19 patients.

air ambulance interior

How to book our medical transportation services?

It is as easy as 1-2-3 to book our medical transportation services: phone us, make a reservation, and wait for us to pick you up.

Medical Repatriation UK has made chartering an air ambulance exceedingly straightforward. Indeed, we have gone to great lengths to develop a seamless and uncomplicated booking process so that you do not face any issues at a time when you are already anxious.

Contact our dispatch centre

This is the first step in making an air ambulance flight reservation. Our dispatch centre can be reached by phone, email, or our online form, and a representative will respond to your query as soon as reasonably practicable. Following that, your personal case manager will not only oversee all the aspects of your medical transportation but will also listen to your needs and recommend the best air ambulance options. You will also receive a free, non-binding quote for the services that have piqued your interest, as well as any other services that you may require.

Assemble all the requested documents

If you decide to arrange an air ambulance after that initial conversation, you may need to have some important paperwork readily available so that we can schedule the flight as quickly as possible. To give you a clearer idea, one of the most significant documents we will often require is your medical reports, which our doctor will examine in order to determine your fitness to travel. You must also show us a copy of your passport and, if necessary, a visa.

Prepare to board your medical flight

In many cases, our representatives will begin preparing the trip even before we get all of the essential documents. The only thing left for you to do now is wait for us to arrive. Every detail will be attended to. Your personal case manager will book your flight on your selected departure date/time, make ground ambulance arrangements, and notify the receiving hospital or medical facility of your arrival date and time so that they may properly accommodate you.

What happens on the day of your medical flight?

If you choose our bed-to-bed service, a ground ambulance will come ahead of time and a qualified medical team will supervise the ambulance transfer. A wheelchair or a stretcher will always be made available.

A paramedic will accompany you and monitor your condition throughout the trip to the airport’s private terminal, where our air ambulance will be already waiting for you. There will be no need to check in with other passengers. A medical team will once again supervise your transfer to the air ambulance.

Following take-off and for the entire duration of the flight, you will be closely monitored by an air ambulance doctor who will intervene in case of an emergency. It is worth noting that a friend or family member can normally accompany you for free to provide moral support.

patient and doctor

Upon landing in your destination country, a ground ambulance will be waiting for you. The transfer will, once again, be overseen by our medical experts, who will ensure that you are properly handed over. Our agents will be accessible after the flight if you require more assistance.

Do you have any additional questions?

Please go to our FAQ, if you are interested in learning more about what we have to offer.

Contact us right away for medical repatriation!

Please contact our 24-hour service at any time if you require additional information or a free non-binding quote. Our friendly and knowledgeable staff can be reached at: