Took a weight off my shoulders!
This is just a short note from me and my mother to say a big "thank you" to you, all the team at Medical Repatriation UK and to the two medics who accompanied my mother home from Germany yesterday. Everything went smoothly and Mum was very glad to get home to UK. You all worked incredibly hard, and we really appreciate it.
I was very impressed by the service you gave to me and to my mother. For me, you helped to make a very difficult situation so much easier - it was good to know that I could discuss my concerns with you and that you took them into account. It was also incredibly helpful that you were able to deal with the care home in Germany on my behalf - my schoolboy German had not prepared me for this situation! It took a weight off my shoulders.
Once again, many thanks from mum and me for all your help.