Request help »

Medical Repatriation by Air Ambulance

For most medical repatriations on medium and long-haul routes, medically equipped ambulance aircraft are the best and safest choice.

Request help »

Medical Repatriation by Air Ambulance

Medical Repatriation by Air Ambulance

If a friend or relative is taken ill or sustains a severe injury abroad and the patient's condition is serious or unclear, the swift, medically supervised repatriation of your loved one to a UK hospital is often necessary. In such situations, we are able to help you anywhere in the world, 24 hours a day, and can organise your relative's repatriation in an air ambulance, with an experienced medical team on board.

Particularly for intensive care patients, returning them home at short notice is only possible on board a medically equipped ambulance jet with a highly qualified medical team. Thanks to the high speed and wide operating range of our ambulance aircraft, we always ensure the patient's speedy and safe return in cases of medical repatriation.

Please note: Of course, we will gladly advise you on alternatives for your return journey (scheduled aircraft, helicopter or ambulance vehicle). However, in the following situations, an ambulance jet is the only viable option for transporting patients home:

  • Repatriation is required at short notice (today, or within the next one to three days).
  • The return journey home from abroad is medium or long-haul and the state of the patient's health is serious or unclear.

The medical repatriation process

Our experienced medical repatriation team takes over the organisation of the repatriation and efficiently attends to every detail of the journey home for you. Your loved one's return home will follow the simple steps below:

1. Advice on your requested medical repatriation

In our initial consultation with you we will gather basic information on the patient's condition and the number of people accompanying the patient. Next, taking the flight route into account, we will immediately provide you with a non-binding offer, free of charge. In this way, you will be informed about the medical repatriation costs and can decide for yourself whether and when the transfer of the patient should take place. We can even depart on the same day or the next day, if desired. It goes without saying that we are at your disposal at all times, free of charge, for any queries or requests for changes of plan.

2. Preparation for your requested medical repatriation

Please let us know as soon as you decide to proceed with the repatriation of your loved one; we will then take care of the entire medical repatriation operation. We will apply for all the necessary authorisation and permits, coordinate the pick-up and departure times and carry out any further medical clarification that is needed.

In order to relieve you completely of the worry of organising transport, we are pleased to be able to offer our 'bed-to-bed' service, for which we also organise the appropriate ground transport to and from the airport. Naturally, if you wish, you can also organise these ambulance journeys independently. In this case we are at your disposal to advise and support you.

Of course, the accompanying person registered for the medical repatriation journey is welcome to stay by the patient's side in the aircraft as well as in the ground ambulance. If a number of friends or relatives would like to accompany the patient, please let us know during our consultation conversation with you. This will enable us to plan a larger air ambulance for your medical repatriation.

Once all the preparations are complete you will receive a detailed flight plan containing all the information about your ambulance aircraft, the pick-up and flight times and all the other important details relevant to you.

3. Process for your medical repatriation

On the agreed date we will pick up the patient from their accommodation in an emergency vehicle and take them to the airport, where they will immediately be transferred to the waiting air ambulance. We will, of course, provide you with regular updates on the status of the medical repatriation operation.

The ambulance jet will fly the patient swiftly to the destination airport, accompanied by a medical team. There, another ambulance vehicle will be waiting for the patient to take him or her to the destination hospital. Of course, our patients will be lying down throughout the journey and therefore won't have to move, which guarantees the highest level of patient comfort and care during the return journey.

4. After your medical repatriation

Once we have transferred the patient to the responsible medical personnel at the airport or the hospital, the medical repatriation is complete. It goes without saying that after completion of the repatriation we are always available to answer questions, receive feedback, etc. We are also happy to provide written reports on request, for example for your health insurance company.

Otherwise, it only remains for us to hope that the successful repatriation mission has made an important contribution to the recovery of your loved one and that you will never need our help again.

Our fully-equipped ambulance jets

All our ambulance jets are fitted with intensive care equipment as standard, with some variations according to the aircraft model. Equipment includes:

  • Intensive Care Unit, with vacuum mattress if required
  • 6,000 litres of medical oxygen and optional additional tanks
  • Multiparameter intensive care transport monitor
  • Intensive care ventilators, including for complex ventilation patterns
  • Twelve-channel multifunctional ECG
  • Pulse oximetry and blood gas analyser
  • Biphasic defibrillator and external pacemaker
  • Satellite telephone for communication anywhere in the world

Depending on the condition of the patient, extra equipment can be provided as required. In addition, sufficient quantities of all necessary emergency medication will be on board, for example, beta blockers, anti-coagulants and adrenalin. The medication carried on the flight is also individually adjusted to the health condition of the patient before each flight, ensuring the best possible patient care at all times.

We frequently use Citation Bravo, Citation Sovereign, Challenger 604, Learjet 31, Learjet 35, Learjet 35A, Learjet 36, Learjet 45 and Learjet 55 or 60 ambulance jets. These excel with the following features:

  • Fast operational readiness
  • Technical reliability
  • High cruising speed
  • Economical and efficient operation

During the ambulance flight, our patients are accompanied and cared for by experienced medical personnel. The medical specialists are, of course, selected in accordance with the patient's diagnosis. The specialised medical team continually ensures the wellbeing of the patient and maintains the highest possible medical safety standards during the entire medical repatriation journey in the aircraft.  

Any further questions?

Do you have any further questions? In our FAQ you will find more information on intensive care flights aboard ambulance aircraft.

Contact us 

If you have any questions about the medical repatriation process, or for an offer that is carefully tailored to your circumstances, feel free to contact our 24-hour service at any time. You can reach our experienced international team via: